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Whistleblowing Channel

This channel is for you to report, securely and, if you wish, anonymously, any violations you become aware of in the activity of CRRF – Brokerage, Lda.At CRRF – Brokerage, Lda., a dedicated team ensures the follow-up, investigation, and response to your reports, in a confidential and impartial way.How do we handle your reports?
  • We confirm receipt of your report within 7 days and let you know how you can also submit it to the competent authorities (external report), if you wish.
  • Your report is then analyzed.
  • Within a maximum of 3 months, we will inform you of the measures planned or adopted and the respective grounds.
This page is intended to receive reports, accounts of suspicions, or actual knowledge of violations that are taking place or may take place as a result of acts or omissions carried out in the context of the activities of CRRF - BROKERAGE, LDA. By submitting this report, the whistleblower expressly declares that, to the best of their reasonable belief, they are reporting true facts at the time of the report. If reports are not related to the activities of CRRF - BROKERAGE, LDA, they may not be considered for investigation purposes. In this case, the whistleblower will be duly informed of this decision, without prejudice to the applicable secrecy and confidentiality rules. In the case of reports of acts or omissions that may constitute public or semi-public crimes, as defined by law, their content may be forwarded to the competent authorities, in which case we may be called upon to cooperate under the duty of cooperation, without prejudice to the applicable secrecy and confidentiality rules. Reports received through this page will be kept, under the terms of the law, for a period of no less than 5 (five) years.For more information, see the Irregularities Reporting Regulation (PDF).

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If you would like to receive a reply, please provide an email address (optional). Providing it does not compromise confidentiality: CRRF – Brokerage, Lda. will not try to identify you, nor will it share the address or use it for any purpose other than investigating and responding to the report.

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Your data is processed by CRRF – Brokerage, Lda. to receive and follow up on the report, in compliance with Law no. 93/2021, and kept for at least 5 years and, after that period, for as long as any judicial or administrative proceedings related to the report remain pending. Learn more in our Privacy Policy.